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About
Non Fault Car Accidents is a national independent accident management company based in Chesham, Buckinghamshire, covering all areas of the United Kingdom
Our aim has always been to remove the stress and inconvenience any no fault accident inevitably causes, and deliver outstanding customer service to our clients.
From the outset of your first notification of a claim to us our processes are designed to minimise the impact of the incident upon your daily routine. Immediately you will be allocated your own dedicated claims handler who will oversee your claim from start to finish. We will liaise with all other parties involved in the accident as well as your own and the third party’s insurance company.
Whilst your vehicle is off the road you will be provided with if required, a “like for like” replacement hire vehicle for the duration of repairs or until a settlement cheque has been received in the event of your vehicle being a total loss. Included within this service is the free collection and delivery of your vehicle as well as the replacement hire vehicle to a convenient location of your choice.
Often the total cost of the no fault claim will be recovered directly from the “at fault” party’s insurer and so you will not incur an excess or have your “no claims bonus” adversely affected.
Our service partners are 1st Tier subscribers to the Association of British Insurers General Terms of Agreement claims protocol, this ensures that no fault claims are dealt with efficiently and within pre-agreed strict acceptable guidelines. This enables your no fault accident claim to be fast-tracked and concluded in the shortest possible time frame.
We take away the hassle of the aftermath of a no fault car accident at a potentially very stressful time by providing a seamless response to the very complicated world of insurance claims.